Can I cancel my challenge and get a refund?
We offer a 14-day refund policy for initial purchases, under certain conditions.
Refund Eligibility for Initial Purchases
You may request a refund within 14 days of purchase if:
The account is unused
No trades or actions have been taken
To request a refund, contact our Support Team at:
📧 [email protected]
Include the reason for your request.
Refunds After the 14-Day Window
Refunds are not available after 14 days from the original purchase.
Forgot to Cancel Your Subscription?
If you receive a new, unused account because you forgot to cancel:
You have 72 hours to request a refund
After that, refund requests will not be accepted
Subscription Cancellation Policy
You can cancel your subscription at any time
Your account will stay active until the next billing day
Example: If you subscribe on January 5th, the account will remain active until February 5th, even if you cancel midway.
If you pass the Challenge before the billing cycle ends, you’ll still receive your Funded Account.
🔒 Important Notes
Canceled subscriptions are final – we cannot undo them
We cannot extend your account duration manually
Please make sure you're ready to close the account when your billing cycle ends before canceling