# FunderPro Futures Help Center

> Help center for FunderPro

## General

- [Which are the restricted countries for your services?](https://support.funderprofutures.com/en/articles/378431-which-are-the-restricted-countries-for-your-services.md): What countries are restricted from accessing your services?
- [What is the difference between Level 1 and Level 2 Market data?](https://support.funderprofutures.com/en/articles/378458-what-is-the-difference-between-level-1-and-level-2-market-data.md): Understand the key differences between Futures trading and market data types like Level 1 and Level 2.

## Account & Access

- [Can I link a backup email to my FunderPro Futures account?](https://support.funderprofutures.com/en/articles/378419-can-i-link-a-backup-email-to-my-funderpro-futures-account.md): FunderPro Futures currently allows only one email per account. It's not possible to add or link a backup email address at this time.
- [How can I change my FunderPro Futures password?](https://support.funderprofutures.com/en/articles/378435-how-can-i-change-my-funderpro-futures-password.md): FunderPro Futures passwords are currently generated automatically. Here's what you need to know.
- [How can I signup to FunderPro Futures?](https://support.funderprofutures.com/en/articles/378448-how-can-i-signup-to-funderpro-futures.md): Follow a simple sign-up process to start your FunderPro Futures journey.
- [Why did I not receive my challenge login credentials?](https://support.funderprofutures.com/en/articles/378418-why-did-i-not-receive-my-challenge-login-credentials.md): Here’s what to do if your Challenge credentials didn’t arrive by email.
- [Where can I find the credentials to log in to the trading platform?](https://support.funderprofutures.com/en/articles/378499-where-can-i-find-the-credentials-to-log-in-to-the-trading-platform.md): Your login details are sent via email after purchasing a Challenge.
- [What should I do if I'm not receiving a signup email?](https://support.funderprofutures.com/en/articles/378519-what-should-i-do-if-i-m-not-receiving-a-signup-email.md): Here’s what to check if your signup email doesn’t arrive.
- [Do you require identity verification?](https://support.funderprofutures.com/en/articles/378447-do-you-require-identity-verification.md): After successfully completing the Challenge, you will receive an email within a few hours, on how to complete a verification process

## Challenges & Progress

- [Do I trade on a Live or Demo account?](https://support.funderprofutures.com/en/articles/378417-do-i-trade-on-a-live-or-demo-account.md): All trading activity takes place in a simulated environment.
- [FunderPro Futures: Trading Rules at a Glance](https://support.funderprofutures.com/en/articles/709496-funderpro-futures-trading-rules-at-a-glance.md): Quick reference for all FunderPro Futures trading rules: drawdown, daily pause, consistency, weekend holding, news trading, and contract limits.
- [What news are restricted during this week?](https://support.funderprofutures.com/en/articles/378437-what-news-are-restricted-during-this-week.md): Check the Economic Calendar to see restricted high-impact news events.
- [What are the age requirements for signing up with FunderPro Futures?](https://support.funderprofutures.com/en/articles/378452-what-are-the-age-requirements-for-signing-up-with-funderpro-futures.md): What are the age requirements for signing up with FunderPro Futures?
- [What benefits will I receive upon successfully completing the Challenge?](https://support.funderprofutures.com/en/articles/378538-what-benefits-will-i-receive-upon-successfully-completing-the-challenge.md): What benefits can you expect after completing the Challenge?
- [Everything You Need to Know About the Professional Challenge](https://support.funderprofutures.com/en/articles/726460-everything-you-need-to-know-about-the-professional-challenge.md): Complete guide to the FunderPro Futures Professional Challenge: rules, fees, buffer target, expandable daily loss limit, $10,000 max reward, and 14-day payout cadence.

## Payments

- [If I Reset a Challenge, will I get billed the full amount when my cycle is up?](https://support.funderprofutures.com/en/articles/378422-if-i-reset-a-challenge-will-i-get-billed-the-full-amount-when-my-cycle-is-up.md): Using the Reset function acts like a “resume” button
- [Why is my card payment not being accepted?](https://support.funderprofutures.com/en/articles/378424-why-is-my-card-payment-not-being-accepted.md): If your card payment is not being accepted try the following steps
- [Will my Market Data subscription be re-billed automatically?](https://support.funderprofutures.com/en/articles/378442-will-my-market-data-subscription-be-re-billed-automatically.md): Is my Market Data subscription set to renew automatically
- [Can I change my rebilling method?](https://support.funderprofutures.com/en/articles/378533-can-i-change-my-rebilling-method.md): Learn when and how you can update your payment method for subscriptions.
- [How Often Will I Be Billed?](https://support.funderprofutures.com/en/articles/378535-how-often-will-i-be-billed.md): How Often Will I Be Billed?

## Affiliates

- [Can I use Google Campaign to promote FunderPro Futures?](https://support.funderprofutures.com/en/articles/378456-can-i-use-google-campaign-to-promote-funderpro-futures.md): You can run Google Campaigns — but using FunderPro brand keywords is not allowed.
- [What reward payment methods do you support?](https://support.funderprofutures.com/en/articles/378514-what-reward-payment-methods-do-you-support.md): Which reward payment methods are available?
- [What is your affiliate program and how much affiliate commission can I earn?](https://support.funderprofutures.com/en/articles/378543-what-is-your-affiliate-program-and-how-much-affiliate-commission-can-i-earn.md): Learn how to join the affiliate program, earn commissions, and receive payouts.

## ATAS

- [How to Connect ATAS](https://support.funderprofutures.com/en/articles/378457-how-to-connect-atas.md): Step-by-step guide to connect ATAS to your FunderPro Futures account via dxFeed.
- [How to download ATAS?](https://support.funderprofutures.com/en/articles/378539-how-to-download-atas.md): How to download ATAS for FunderPro Futures
- [How can I add a Stop-Loss \(S/L\) or Take-Profit \(T/P\) on ATAS?](https://support.funderprofutures.com/en/articles/378541-how-can-i-add-a-stop-loss-s-l-or-take-profit-t-p-on-atas.md): Set Stop-Loss and Take-Profit levels on ATAS using chart tools or presets.
- [How can I see the specifications of an instrument on ATAS?](https://support.funderprofutures.com/en/articles/378544-how-can-i-see-the-specifications-of-an-instrument-on-atas.md): Learn how to check tick size, contract value, and more in the ATAS platform.
- [How can I see specific market data \(DOM\) on ATAS?](https://support.funderprofutures.com/en/articles/378548-how-can-i-see-specific-market-data-dom-on-atas.md): Use the Smart DOM module in ATAS to view real-time bid/ask data.

## Funded Accounts

- [How does the withdrawal process work?](https://support.funderprofutures.com/en/articles/378526-how-does-the-withdrawal-process-work.md): Learn when and how you can request withdrawals as a Funded Trader at FunderPro Futures.
- [FunderPro Futures: All Fees and Costs Explained](https://support.funderprofutures.com/en/articles/709494-funderpro-futures-all-fees-and-costs-explained.md): Complete breakdown of all FunderPro Futures fees: monthly subscriptions, activation, resets, market data, and funded account costs for Beginner and Mid-Level challenges.
- [FunderPro Futures: Reward Rules and Requirements](https://support.funderprofutures.com/en/articles/709498-funderpro-futures-reward-rules-and-requirements.md): Complete guide to FunderPro Futures reward rules: profit splits, minimum and maximum requests, requirements, and drawdown lock mechanics for Beginner and Mid-Level funded accounts.

## Quantower

- [Can I change from Deepcharts \(previously Volsys\) over to Quantower?](https://support.funderprofutures.com/en/articles/378550-can-i-change-from-deepcharts-previously-volsys-over-to-quantower.md): Is it possible to switch my platform from Deepcharts to Quantower?
- [How to Connect to Quantower](https://support.funderprofutures.com/en/articles/378459-how-to-connect-to-quantower.md): How to Connect to Quantower
- [How can I download Quantower?](https://support.funderprofutures.com/en/articles/378460-how-can-i-download-quantower.md): How can I start using Quantower?
- [How can I find an instrument in Quantower?](https://support.funderprofutures.com/en/articles/378462-how-can-i-find-an-instrument-in-quantower.md): To find an instrument on Quantower, click the CHT button in the platform header.
- [How can I connect my account to Quantower?](https://support.funderprofutures.com/en/articles/378463-how-can-i-connect-my-account-to-quantower.md): How to connect my account to Quantower?
- [How can I see specific market data \(DOM\) on Quantower?](https://support.funderprofutures.com/en/articles/378468-how-can-i-see-specific-market-data-dom-on-quantower.md): How can I see specific market data \(DOM\) on Quantower?
- [How can I place a trade on Quantower?](https://support.funderprofutures.com/en/articles/378469-how-can-i-place-a-trade-on-quantower.md): How to execute a trade on Quantower
- [Which trading platforms can I trade on?](https://support.funderprofutures.com/en/articles/378473-which-trading-platforms-can-i-trade-on.md): Which trading platforms can I use?
- [How can I see the specifications of an instrument on Quantower?](https://support.funderprofutures.com/en/articles/378490-how-can-i-see-the-specifications-of-an-instrument-on-quantower.md): How can I see the specifications of an instrument on Quantower?

## Volbook & VolSys \(Volumetrica\)

- [How to Login to Deepmap & Deepcharts \(previously Volbook and Volsys\)](https://support.funderprofutures.com/en/articles/378482-how-to-login-to-deepmap-deepcharts-previously-volbook-and-volsys.md): To start trading with Volumetrica’s Deepmap and Deepcharts, follow the steps below.

## Trading Questions

- [Can I hold trades over the weekend?](https://support.funderprofutures.com/en/articles/378504-can-i-hold-trades-over-the-weekend.md): Is holding trades over the weekend allowed?
- [Important: Changes to FunderPro Futures \(June 2026\) and What They Mean for You](https://support.funderprofutures.com/en/articles/709493-important-changes-to-funderpro-futures-june-2026-and-what-they-mean-for-you.md): Explains the differences between the original FunderPro Futures product and the new Beginner/Mid-Level structure launched June 2026. Covers what changed, what stayed the same, and how existing cust...
- [Everything You Need to Know About the Mid-Level Challenge](https://support.funderprofutures.com/en/articles/709492-everything-you-need-to-know-about-the-mid-level-challenge.md): Complete guide to the FunderPro Futures Mid-Level Challenge: rules, fees, scaling rewards up to 90%, and how to get started.
- [Everything You Need to Know About the Beginner Challenge](https://support.funderprofutures.com/en/articles/709491-everything-you-need-to-know-about-the-beginner-challenge.md): Complete guide to the FunderPro Futures Beginner Challenge: rules, fees, rewards, scaling, and how to get started.
- [Do you accept traders from the United States \(USA\) ?](https://support.funderprofutures.com/en/articles/378432-do-you-accept-traders-from-the-united-states-usa.md): Are traders from the United States \(USA\) accepted?
- [Where can I download trading platforms from?](https://support.funderprofutures.com/en/articles/378438-where-can-i-download-trading-platforms-from.md): How to download trading platfroms?I
- [Can I trade Forex?](https://support.funderprofutures.com/en/articles/378444-can-i-trade-forex.md): Is trading Forex available?
- [Do I trade with real funds?](https://support.funderprofutures.com/en/articles/378455-do-i-trade-with-real-funds.md): Do I trade with real funds or a demo account?
- [What is the server name for the trading platform?](https://support.funderprofutures.com/en/articles/378480-what-is-the-server-name-for-the-trading-platform.md): What is the server name?
- [Is FunderPro Futures regulated?](https://support.funderprofutures.com/en/articles/378492-is-funderpro-futures-regulated.md): Is FunderPro Futures a regulated entity?
- [How can I view my trade history on the dashboard?](https://support.funderprofutures.com/en/articles/378493-how-can-i-view-my-trade-history-on-the-dashboard.md): Where can I find my trade history on the dashboard?
- [What are the commissions/fees for trading pairs/assets?](https://support.funderprofutures.com/en/articles/378497-what-are-the-commissions-fees-for-trading-pairs-assets.md): What are the fees and commissions for trading pairs and instruments?
- [How can I reset my challenge?](https://support.funderprofutures.com/en/articles/378518-how-can-i-reset-my-challenge.md): How to reset a challenge?
- [What is Futures Trading?](https://support.funderprofutures.com/en/articles/378522-what-is-futures-trading.md): How does Futures Trading work?
- [Can I hold trades overnight?](https://support.funderprofutures.com/en/articles/378527-can-i-hold-trades-overnight.md): Is holding trades overnight and over the weekend allowed?
- [Can I trade during news on FunderPro Futures?](https://support.funderprofutures.com/en/articles/378530-can-i-trade-during-news-on-funderpro-futures.md): News trading rules for FunderPro Futures challenge and funded accounts: allowed on all evaluations, restricted on Beginner funded accounts, allowed on Mid-Level and Professional funded accounts.

## Classic Futures Challenge - Purchases before June 15th

- [How to Get Funded with FunderPro Futures](https://support.funderprofutures.com/en/articles/378474-how-to-get-funded-with-funderpro-futures.md): How the FunderPro Futures Challenge Works
- [Understanding Maximum Drawdown on FunderPro Futures](https://support.funderprofutures.com/en/articles/378520-understanding-maximum-drawdown-on-funderpro-futures.md): Learn how the dynamic Maximum Drawdown rule works and how to monitor it effectively.
- [Understanding the Consistency Rule on FunderPro Futures Challenges](https://support.funderprofutures.com/en/articles/378512-understanding-the-consistency-rule-on-funderpro-futures-challenges.md): Learn how the Consistency Rule works during the Challenge and Funded stages.
- [How is the Daily Pause calculated?](https://support.funderprofutures.com/en/articles/378509-how-is-the-daily-pause-calculated.md): Learn how your Daily Pause is calculated and enforced in your Challenge.
- [How can I check my Daily Pause and Maximum Drawdown performance?](https://support.funderprofutures.com/en/articles/378475-how-can-i-check-my-daily-pause-and-maximum-drawdown-performance.md): Track your account limits in real-time from your Dashboard.
- [What is the Profit Target and how can I track it?](https://support.funderprofutures.com/en/articles/378481-what-is-the-profit-target-and-how-can-i-track-it.md): Understand how the Profit Target works and what you need to pass your Challenge.
- [Get a discount on your next account: Challenge Reset Option explained.](https://support.funderprofutures.com/en/articles/378488-get-a-discount-on-your-next-account-challenge-reset-option-explained.md): Restart your Challenge at a discounted price using the Reset feature — here’s how it works.
- [How does the Activation Fee work?](https://support.funderprofutures.com/en/articles/378434-how-does-the-activation-fee-work.md): How does the Activation Fee work?
- [How and when can I request Rewards as a Funded Trader?](https://support.funderprofutures.com/en/articles/378549-how-and-when-can-i-request-rewards-as-a-funded-trader.md): Understand the withdrawal rules, profit split, and conditions for Funded Traders at FunderPro Futures.
- [Can I scale my Funded Account as a Funder Trader?](https://support.funderprofutures.com/en/articles/378508-can-i-scale-my-funded-account-as-a-funder-trader.md): Learn how your contract limits grow as your balance increases in a Funded Account.
- [How does FunderPro Futures determine a trader's success?](https://support.funderprofutures.com/en/articles/378503-how-does-funderpro-futures-determine-a-trader-s-success.md): Your trading is evaluated based on rules, risk control, and overall performance.
- [What happens next if I pass my challenge?](https://support.funderprofutures.com/en/articles/378517-what-happens-next-if-i-pass-my-challenge.md): Learn what to expect after passing your Challenge — from verification to Funded Account payouts.
- [Do Funded Trades have a contract?](https://support.funderprofutures.com/en/articles/378510-do-funded-trades-have-a-contract.md): Understand the agreements involved once you pass the Challenge and start trading as a Funded Trader.
- [What is the minimum and maximum number of contracts that I can trade?](https://support.funderprofutures.com/en/articles/378494-what-is-the-minimum-and-maximum-number-of-contracts-that-i-can-trade.md): Is there a maximum number of contracts I can trade?
- [What separates FunderPro Futures from other firms?](https://support.funderprofutures.com/en/articles/378464-what-separates-funderpro-futures-from-other-firms.md): Discover what makes FunderPro Futures different from other proprietary trading firms.
- [What strategies and tools are allowed during the FunderPro Futures Challenge?](https://support.funderprofutures.com/en/articles/378635-what-strategies-and-tools-are-allowed-during-the-funderpro-futures-challenge.md): Learn which tools, platforms, and trading strategies are permitted under our Challenge rules.
- [Can I only have one challenge account at a time?](https://support.funderprofutures.com/en/articles/378454-can-i-only-have-one-challenge-account-at-a-time.md): Is there a limit on the number of Challenge Accounts I can have?
- [What is the maximum number of accounts allowed?](https://support.funderprofutures.com/en/articles/378467-what-is-the-maximum-number-of-accounts-allowed.md): Learn how many Challenge and Funded Accounts you can have at once.
- [What is the inactivity rule?](https://support.funderprofutures.com/en/articles/378476-what-is-the-inactivity-rule.md): Is there a fee for inactivity?
- [How can I cancel my subscription?](https://support.funderprofutures.com/en/articles/378516-how-can-i-cancel-my-subscription.md): Follow these steps to cancel your monthly account subscription from the Dashboard.
- [If I cancel my subscription what happens to my active account?](https://support.funderprofutures.com/en/articles/378537-if-i-cancel-my-subscription-what-happens-to-my-active-account.md): Canceling your subscription won’t deactivate your account immediately — here’s how it works.
- [Can I cancel a challenge and receive a refund?](https://support.funderprofutures.com/en/articles/378542-can-i-cancel-a-challenge-and-receive-a-refund.md): Learn about our refund policy and what happens if you cancel your subscription.
- [FunderPro Futures: Refund policy](https://support.funderprofutures.com/en/articles/378506-funderpro-futures-refund-policy.md): Understand how refunds, cancellations, and subscription terms work at FunderPro Futures.