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Why did I not receive my challenge login credentials?

Here’s what to do if your Challenge credentials didn’t arrive by email.

Evelyn avatar
Written by Evelyn
Updated over 5 months ago

After purchasing a Challenge, your login credentials are automatically sent to the email address you provided.

If you don’t see the email within 10 minutes, be sure to check all folders in your inbox — including Spam, Junk, and Promotions.

Still no luck?


Go to the Sign-In page and click on "Forgot Password" to have your Challenge credentials resent to you.

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